13 Oct The customer may always be right…but they don’t always have to be a customer…
All businesses experience demanding, unappreciative, or generally exhausting clients, but few actually do anything about it. Regardless of the size or importance of a single client, though, ask yourself if they are really worth the headache.
It may seem crazy to drop a large account for any reason, but do the math. I bet the extra work required to keep that client happy actually makes them less profitable. And, regardless, if you’re miserable, it’s bad for business.
Bottom line: Fire clients who you don’t want to work with. Imagine what else you could do with that time and energy.